Overview

Are you an organised and detail-oriented administrator with experience in supply chain coordination? Our client, a well-established business in Kettering, is seeking a Supply Chain Coordinator to join their team on a permanent basis. This role offers a dynamic opportunity to manage order processing, liaise with customers and third-party logistics providers (3PLs), and ensure smooth supply chain operations. If you thrive in a fast-paced environment and are looking for a role that values communication, problem-solving, and customer service, we’d love to hear from you.

Key Responsibilities

• Act as the primary point of contact for customers, providing timely updates, responding to enquiries, and ensuring a high standard of service throughout the order lifecycle.
• Coordinate daily activities with warehouse and third-party logistics partners.
• Analyse and resolve operational issues relating to deliveries, implementing corrective actions and processing credits where appropriate.
• Ensure customer orders are accurately entered, validated, and monitored through to successful completion using both electronic and manual order processing methods.
• Support financial processes by producing accurate customer invoices and investigating any billing discrepancies to a successful resolution.
• Compile and analyse stock data at month end, completing reconciliations and recording inventory adjustments to maintain accurate records.
• Produce operational reports and performance data to meet contractual obligations and support business review meetings.

Core Competencies

• Attention to detail.
• Ability to work to deadlines & managing conflicting priorities.
• Effective communication – internally and externally
• Ability to interface at all levels.
• Supportive of colleagues
• Commitment to the delivery of customer service excellence
• Reliable
• IT literate

Experience and Skill Requirements

• Good literacy and numeracy skills (equivalent to GCSE 5+in English and Maths)
• Working knowledge in basic use of MS Office
• Relevant experience of a similar role covering most of the same areas
• Have worked with accounting software, preferably QuickBooks, Xero, and Sage
• Experience of using MS Excel in an Operations role
• Proactive

Remuneration

• Salary: Up to £25,200 per annum depending on experience
• Hours: Full Time – Monday to Friday – hybrid working (1 day a week)
• Holidays: 23 days plus statutory days  (can buy and sell holiday)
• Other Benefits: other additional benefits

Based in Kettering, this role is within a commutable distance of Northampton, Rushden, Wellingborough, Market Harborough and Corby.

Debbie Burbage Recruitment is committed to equal opportunities and diversity.  Candidates with equivalent qualifications and more or less experience can apply. We are a member of the Recruitment and Employment Confederation (REC) and are acting as an Employment Agency in relation to this vacancy.

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